Privacy Statement

Our Privacy Mission

Telular provides subscribers numerous advanced-technology security and automation services. We are sensitive to the private nature of the information you provide to us over the internet. Our privacy policy is designed to maximize your ability to protect your personal, private data while at the same time giving you the opportunity to remotely monitor and access your security system. Our mission in implementing this privacy policy is to, first, protect your personal information, and second, use it only to provide you with the highest quality services always for your own benefit and exclusively on your behalf. This policy states our privacy practices for you, the subscriber, and your use of the www.MyTelguard.com website, our Mobile applications, and all interactions between you and Telular. Please read the Privacy Policy carefully.

Information Collection and Use

Telular collects and stores personally identifiable information about you only when you expressly and knowingly provide it. You provide us basic contact information such as name, address, phone number and email address. When you subscribe to our services, you provide us your personal preferences (e.g., user names, zone descriptions) in order for us to personalize your services. However, we do not knowingly collect personal information from children under the age of thirteen. We will use your personally identifiable information only to provide you the best possible services – to personalize the services delivered to you or notify you of technical issues or changes in our services.

Information Sharing

Telular will not disclose your personally identifiable information to any other entity except:

  • to your dealer, the company through which you subscribed to our services. Your dealer has the right to use the information only in conformance with their privacy policy, but your dealer has no right to share the information with any third party not directly servicing your account. Accordingly, if you have any concerns about how your dealer will respect your privacy, please refer to their privacy policy before providing us – and therefore them – with any information.
  • in response to a legal order, or when Telular believes you have acted in violation of your dealer's terms of use.

To be clear, Telular will not provide your personally identifiable information to our advertisers, advertising servers, or advertising agencies. Information Protection Telular has security measures in place to protect the loss, misuse, and alteration of your information. We protect your information through a unique username and password, and we protect certain sensitive communications with our website through server authentication and secure connections.

Viewing, Updating, and Deleting Information

You may view, update, or delete your personally identifiable information at any time by following the links at www.MyTelguard.com to your address book entry. These changes will be immediately made to our records. If you wish to stop notifications, you may do so through the website. Changes to your user profile will not affect the records of your dealer. You should contact your dealer directly to make changes to its records.

Privacy Policy Changes

Telular may from time to time revise this privacy policy. If we make material changes, we will post the new policy on our website and notify you of the changes.

Contact Information

If you have any questions, concerns, or suggestions regarding this privacy policy contact us at:

Telular – Privacy
2727 Paces Ferry Rd
Suite 1-800
Atlanta, GA 30339